Privacy Policy

A. Account information

• Name, email address, and password (stored in hashed form)
• Profession selection and program interests you provide voluntarily

B. Payment information

• Payments are processed by third-party processors such as Stripe
• We do not store full card numbers or bank details on our servers

C. Usage data

• Session activity, pages and features used, time on tasks
• Practice history such as question sets, formats, scores, and feedback

D. Device and technical data

• IP address, browser type, operating system, device identifiers
• Referring and exit pages, timestamps, and general location based on IP

E. Audio, video, and interview recordings

• Microphone audio you record in mock interviews, Delivery Lab drills, and other spoken practice tools
• Camera video you record when you choose to enable video for a mock interview or video analysis session
• Automated transcripts of your spoken responses, plus derived signals such as pacing, filler words, speaking time, eye contact and on-camera presence cues, and structure scores
• AI-generated report cards, skill breakdowns, and feedback produced from those recordings

Video and audio capture only happens after your browser asks for camera or microphone permission and you grant it. You can decline, revoke permission, or use text-only practice tools at any time. We do not use facial recognition, identity matching, or biometric identification, and we do not build biometric profiles from your recordings.

F. Communications

• Preferences and messages you send to support

Recordings, transcripts, and report cards are stored in our managed cloud infrastructure (Supabase) in private, access-controlled storage. They are tied to your account and are visible only to you and to authorized Intervly staff who need access to operate or support the service.

• We do not publish, share, or sell your recordings.
• Analytics and playback features in your dashboard replay only your own sessions.
• You can delete individual sessions and their associated media from your dashboard where that option is available, or request deletion of all recordings by contacting us.
• Audio and video are processed to produce transcripts and feedback. Once processed, media may be retained so you can review past sessions until you delete it or your account is closed.

To deliver interview simulation, speech recognition, voice output, and feedback, we send limited content to trusted third-party processors under contractual confidentiality and security terms. Depending on the feature, these may include:

• Speech-to-text providers to transcribe your spoken responses
• Text-to-speech and conversational voice providers to generate interviewer audio
• Large language model providers to generate questions, grading, and written feedback
• Cloud hosting, database, storage, and email providers
• Payment processors such as Stripe
• Product and web analytics providers such as Google Analytics

These providers act on our instructions and are not permitted to use your content for their own independent purposes. We may add, remove, or replace processors as the Platform evolves, including moving certain speech and language processing to infrastructure we operate directly.

We use cookies and similar technologies to keep you signed in, remember preferences, and measure how the Platform is used. Analytics cookies help us understand which tools students use and where the experience can improve.

You can block or delete cookies in your browser settings. Some features, including staying signed in, may not work correctly if you do.

We use information to:

• Provide, operate, and improve the Platform and its features
• Personalize content, practice sets, daily plans, and recommendations
• Transcribe, analyze, and score your spoken and video responses to generate report cards, skill breakdowns, and progress analytics
• Generate feedback, analytics, and performance insights for you
• Communicate about updates, security, and support
• Enforce access limits, free-tier attempt caps, and purchased access windows
• Monitor, prevent, and detect fraud or misuse
• Develop and improve our tools using aggregated and de-identified data

Where applicable, we process personal data based on:

• Performance of a contract with you
• Legitimate interests such as improving the Platform and security
• Your consent, when required
• Compliance with legal obligations

We do not sell or rent your personal information. We may share information with:

• Service providers that host, process payments, send emails, provide analytics, or support the Platform under confidentiality obligations
• Authorities if required by law, subpoena, or to protect rights, safety, and security
• Partners or successors in connection with a merger, acquisition, or asset transfer, subject to this Policy

Any sharing beyond these cases will occur only with your consent or as required by law.

Intervly uses AI to simulate interviews, transcribe spoken answers, analyze delivery and video presence, and generate feedback and report cards. We do not publicly display your individual responses, and we do not sell your recordings or transcripts.

We may use aggregated and de-identified data, such as score distributions and question performance, to improve our tools. We do not use your camera video for facial recognition or biometric identification, and we do not permit our third-party model providers to train their general-purpose models on your content. Results and feedback are educational and are not guarantees of admissions outcomes.

We use administrative, technical, and physical safeguards to protect information, including encryption in transit, hashed passwords, access controls, and routine monitoring. No method of transmission or storage is perfectly secure, and we cannot guarantee absolute security.

We retain information for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion as described below.

• Recordings, transcripts, and reports are kept so you can review your progress until you delete them or close your account.
• When you delete a session or your account, we remove the associated media and transcripts from active systems and purge them from backups on our normal backup rotation.
• Limited records such as purchase and billing history are retained where required for tax, accounting, or legal purposes.

You can:

• Access, correct, or delete certain profile information
• Delete individual interview or drill recordings, transcripts, and reports
• Decline or revoke camera and microphone permission and use text-based tools instead
• Request deletion of your account and associated data, subject to legal limits
• Opt out of non-essential marketing emails via unsubscribe links
• Request a copy of your data

Depending on where you live (for example California, Colorado, Virginia, the EEA, or the UK) you may also have the right to know what personal information we process, to request correction or deletion, to data portability, to opt out of targeted advertising or any sale or sharing of personal information, and to appeal a decision on your request. We do not sell or share personal information for cross-context behavioral advertising, and we do not discriminate against you for exercising these rights.

To make a request, contact intervlyprep@gmail.com. We may need to verify your identity before acting on a request.

The Platform is not intended for children under 13. If we learn that we have collected personal information from a child under 13 without parental consent, we will delete it.

If you access the Platform from outside the United States, you understand that your information may be transferred to, stored in, and processed in the United States where data protection laws may differ from those in your jurisdiction.

The Platform may contain links to third-party sites. We are not responsible for the privacy practices of those sites. Review their policies before providing personal information.

We may update this Privacy Policy from time to time. The "Last Updated" date reflects the latest changes. Material changes will be communicated through the Platform or by email where appropriate.

If you have questions or requests about this Privacy Policy, contact intervlyprep@gmail.com.

This Privacy Policy constitutes our entire privacy commitment to you. It supersedes any prior privacy policies or statements related to your use of the Platform.